14 Jul 2015 | All posts, Effective communication, Podcasts
Last century, the power of audio had people crowding around the radio in their lounge room to hear the news or the latest episode of their favourite serial. Fast forward and today we’re selecting from a smorgasbord of audio content, which we can listen to virtually anywhere, anytime. This phenomenon is seeing podcasts pop up on just about any subject you can imagine. Here’s why these highly portable on-demand audio programs have become so popular and why they are such a powerful way to communicate.
7 Jul 2015 | All posts, Effective communication
It’s no laughing matter. There are more than 700 of them. They regularly pop up in emails, text messages, tweets and websites. Foreign Minister Julie Bishop famously conducted an entire interview in emoji. A British company has created a new type of passcode that uses emoji instead of a four-digit PIN for online banking. And Penguin Random House has launched the OMG Shakespeare series. But is emoji really a language?
17 Jun 2015 | All posts, Effective communication, Writing
How many of the emails that land in your inbox are clear, relevant, useful and easy to translate into actions? Thought so. Here are 10 common email culprits (are you an Agatha, a Quick-draw or a Scorpion?) plus some tips on how to improve your email persona.
24 Mar 2015 | All posts, Consulting, Effective communication, Planning
Not all our working relationships are in perfect harmony all the time. Some people (co-workers, stakeholders, clients) insist on playing a different tune or drowning out everyone else. Others just don’t want to play at all. Some resistance is subtle, some is overt....
27 Feb 2015 | All posts, Effective communication, Planning, Writing
It seems everywhere you turn these days, someone is advocating ‘content marketing’ as the most effective way to communicate with stakeholders, both for government and the private sector. According to the Content Marketing Institute, content marketing is about creating...
27 Jan 2015 | All posts, Consulting, Effective communication
Blow out the candles and open the bubbly—I’m celebrating my 15th business birthday. Back in January 2000, I took a deep breath and leapt off the government career ladder to start my own consultancy. The aim was to spend less time managing and more time writing,...
