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Working with difficult people: tuning up tricky relationships

Working with difficult people: tuning up tricky relationships

24 Mar 2015 | All posts, Consulting, Effective communication, Planning

Not all our working relationships are in perfect harmony all the time. Some people (co-workers, stakeholders, clients) insist on playing a different tune or drowning out everyone else. Others just don’t want to play at all. Some resistance is subtle, some is overt....
15 ingredients for successful communications

15 ingredients for successful communications

27 Jan 2015 | All posts, Consulting, Effective communication

Blow out the candles and open the bubbly – I’m celebrating my 15th business birthday. Back in January 2000, I took a deep breath and leapt off the government career ladder to start my own consultancy. The aim was to spend less time managing and more time writing,...
Building good working relationships (and why it’s like hosting an 8-year-old’s party)

Building good working relationships (and why it’s like hosting an 8-year-old’s party)

28 Oct 2014 | All posts, Consulting, Effective communication, Planning

On the weekend we held a spy-themed birthday party for our 8-year-old: a day of organised chaos with pin the sunglasses on the spy, water pistol target practice, a backyard laser beam challenge, and secret clues leading to the hidden piñata. Tidying away the ‘Top...
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